Litzy Gichel Navarro
95%
Customer Service
Ready to hire
Bilingual Virtual Assistant and Spanish Tutor with over 3 years of experience in remote administrative support, customer service, and online language teaching. Highly skilled in email management, document handling, translations (English-Spanish), and content creation. Passionate about helping businesses optimize their workflow and assisting students in mastering Spanish through engaging and effective methods. Organized, detail-oriented, and adaptable to various tasks and industries.
I Speak
English C1
Years of experience:
3 Years
Spanish Native Speaker
About Litzy
Bilingual Virtual Assistant and Spanish Tutor with over 3 years of experience in remote administrative support, customer service, and online language teaching. Highly skilled in email management, document handling, translations (English-Spanish), and content creation. Passionate about helping businesses optimize their workflow and assisting students in mastering Spanish through engaging and effective methods. Organized, detail-oriented, and adaptable to various tasks and industries.
Professional Experience
2023 - Present
Jan 2021 - Present
Jan 2022 - Aug 2023
Jun 2021 - March 2022
Jun 2020 - March 2023
Virtual Assistant | Inglewood Physical Therapy - BRUNTWORK
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Managed email correspondence and client inquiries.
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Handled administrative tasks, including document processing and data entry.
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Scheduled appointments and maintained organized records.
Spanish Tutor (Freelance) (Remote)
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Provided personalized online Spanish lessons to students of different proficiency levels.
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Created engaging lesson plans using music, interactive conversations, and real-life scenarios.
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Assisted students with grammar, pronunciation, and vocabulary enhancement.
Customer Support Representative | Teleperformance
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Provided multilingual customer service (English & Spanish) via phone, chat, and email.
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Resolved customer inquiries efficiently while maintaining high satisfaction ratings.
Receptionist & Administrative Assistant | Atlantic Quantum BPO
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Managed client communications and scheduled appointments.
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Organized company documents and processed customer requests.
English & Spanish Teacher | MR Vasquez English Academy & Colegio La Pradera
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Conducted engaging lessons for English and Spanish learners.
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Developed course materials tailored to students’ needs.
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Implemented creative teaching strategies to improve language retention.
Skills