Sebastian Vergara
87%
Admin Assistant
Ready to hire
Over 3 years of leadership experience have been gained in the BPO and outsourcing industry, with expertise in project management and operational efficiency. Teams have been trained and guided to meet goals and improve performance. Executive support, communication, and organization have been consistently demonstrated. A commitment has been shown to collaboration and operational excellence.
I Speak
English Fluent
Years of experience:
3 Years
Spanish Native Speaker
About Sebastian
Experienced Team Manager with over 3 years in the BPO and outsourcing industry, skilled in leadership, project management, and process improvement. Proven ability to train teams, optimize operations, and meet performance targets. Strong background in executive support, communication, and organization. Dedicated to fostering collaboration and achieving operational excellence.
Professional Experience
2023 - Present
2022 - 2023
Team lead Manager - Anchora Colombia, Barranquilla, Col
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As team manager, responsibilities include overseeing and developing staff, focusing on continuous improvement and growth.
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seeking new tools to enhance internal processes, conducting audits to ensure correct work execution, and reinforcing areas needing improvement.
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Led employee relations through effective communication, coaching, training, and development.
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Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
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Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
Executive Assistant Coordinator - Ultimate Care Inc., New York, NY
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Managed executive calendars, scheduling meetings and appointments and coordinating travel
arrangements to optimize time. -
Handled confidential and sensitive information with discretion and tact
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Managed sensitive patient information with utmost confidentiality according to HIPAA regulations and organizational guidelines.
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Developed comprehensive care plans to address individual patient needs and support optimal health outcomes